Friendly websites + simple CRM for small local businesses
Get a website that looks great and quietly follows up for you
We design and build clean, modern websites for small local businesses. Then we connect them to our On-Pulse CRM so every call, message, and enquiry is tracked and followed up automatically — without any marketing jargon or tech headaches.
No confusing dashboards. No endless marketing talk. Just a clear website that brings you enquiries and a simple system that helps you reply fast.
What you get
- A modern, mobile-friendly website built for local customers
- Clear pages that explain who you are, what you do, and how to contact you
- On-Pulse CRM connected in the background to capture every enquiry
- Simple automations so new leads get a fast, friendly reply
- Easy-to-use dashboard so you always know who to follow up with
Why your website matters more than ever
Most people will check you online before they ever call you. Your website is often the first impression of your business — it should feel clear, friendly, and trustworthy.
Be found & trusted
When someone searches for your business, a clear website tells them they’re in the right place. It shows your services, opening hours, photos, and reviews in one simple spot.
Make it easy to contact you
Clear buttons, simple forms, and click-to-call on mobile mean people can reach you in a couple of taps instead of hunting for your number on social media.
Turn visitors into real enquiries
A good website doesn’t just look nice — it guides people to call, book, or request a quote. We design every page to gently lead visitors to take that next step with you.
How we design and build your website
We keep the process friendly and straightforward. You don’t need to know anything about websites or marketing — we guide you step by step.
1. Quick chat
We start with a short call to understand your business, the services you offer, and the kind of customers you want more of. Plain language only.
2. Content made easy
We help you put your story into simple words. We can work from what you already have, or create clear, friendly copy for you.
3. Design & build
We design a clean, on-brand website that works on phones, tablets, and computers. You’ll see a draft and can request tweaks before we go live.
4. Connect On-Pulse CRM
We plug your website into On-Pulse CRM so every enquiry is neatly stored. New leads can get instant confirmation messages, reminders, and follow-ups.
What is On-Pulse CRM and why do we connect it to your website?
CRM simply means “a place to store and follow up with your customers”. On-Pulse is our easy-to-use system that quietly works in the background while you run your business.
When we connect your website to On-Pulse, every form, booking, and message is captured automatically — no more digging through emails, Facebook messages, and notes on paper.
- See all your new enquiries in one simple list
- Know who you’ve replied to — and who still needs a follow-up
- Send automatic thank-you messages after someone contacts you
- Remind people about upcoming appointments or quotes
- Get more repeat business by staying in touch
Want to dive deeper? Explore our dedicated page: Marketing automation and CRM for small local businesses.
Instead of chasing messages across different apps, On-Pulse gives you one central place to see who’s contacted you and who’s waiting for a reply.
Marketing automation & CRM for small local businesses
Let your website do more than just “sit there”
A website without follow-up is like a shop with no one at the counter. By adding our Marketing automation and CRM setup on top of your new site, you can:
- Automatically confirm enquiries so people know you got their message
- Send gentle reminders if someone doesn’t reply to your quote
- Text or email customers before appointments so you get fewer no-shows
- Stay in touch with past customers so they come back again
- See, at a glance, which marketing is actually bringing you leads
In simple terms…
• Your website brings people in.
• On-Pulse CRM remembers everyone for you.
• Automation sends friendly messages at the right time.
You stay in control, without needing to sit at a computer all day.
Simple packages for small businesses
Clear pricing, no surprises. We’ll always explain what’s included in plain English before you decide anything.
Website Essentials
Perfect if you need a modern, professional website that explains what you do and makes it easy to contact you.
From £2k one-off
Custom design matched to your brand
Up to 10 core pages (Home, About, Services, Contact, etc.)
Mobile-friendly build
Basic contact form connected to your email
Launch support and basic training
Website + On-Pulse CRM
Everything in Website Essentials, plus your CRM and marketing automation fully set up and connected.
From £4k setup + monthly
- On-Pulse CRM account set up for your business
- Website forms & calls automatically logged as leads
- Done-for-you follow-up messages (email/SMS templates)
- Simple dashboard overview and training
- Ongoing support while you get used to the system
Questions you might have
If you’re not used to websites or CRMs, it’s completely normal to have lots of questions. Here are a few common ones — and we’re always happy to answer more on a call.
I’m not very technical. Will I be able to use this?
Yes. We build your website so normal people can update basic things like text, prices, or opening hours without breaking anything. For On-Pulse CRM, we set it up for you and give you a simple walkthrough. Most owners mainly use one screen: a list of people who’ve contacted them and what needs to happen next.
What do you need from me to get started?
Usually just your logo (if you have one), any photos you’d like to use, and a rough idea of your services and pricing. If you don’t have good photos yet, we can use high-quality stock images to start. We’ll guide you through everything else in plain language.
Can I keep using my email, Facebook, or phone the same way?
Absolutely. On-Pulse doesn’t replace how people contact you — it helps you keep track of it. Your website, Facebook, and phone still work as normal, but now new leads get added to one clear list so you don’t miss anyone.
What if I already have a website?
We can either improve what you have or create a fresh design and move your content across. In both cases we can still connect On-Pulse CRM to catch your enquiries and automate follow-up where it makes sense.
Is there a contract or long commitment?
Website projects are usually a one-off build with the option of ongoing support. On-Pulse CRM and automation comes with a simple monthly plan. We’ll always explain the details and you’ll know the costs before we begin.
Let’s see what would work best for your business
Share a few details and we’ll come back with simple options: a website-only plan, or a website + On-Pulse CRM setup if that’s a better fit. No pressure, no jargon.
- Friendly, no-obligation chat
- Straightforward pricing explained
- Clear next steps, if you’d like to go ahead
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